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1.Shipping Policy

-Ships Time Orders received will be processed and delivered to your door step within 3 – 5 working days  via Poslaju.
-Shipping Coverage Orders are shipped within Malaysia only. We do not ship to P.O. Box address.
-Shipping Cost If your order totals more than RM25, you’ll receive free shipping in Malaysia. The cost for     expedited shipping is calculated and displayed on the Checkout page before you complete  your order.
Alternative:
Shipping Cost We are charging RM 8 flat  per kg for delivery within Peninsular Malaysia and RM14 per kg for delivery to East Malaysia.

2. Refund Policy

Unless otherwise specified for particular products, we shall refund you your payment if you  decide to cancel your orders within twenty four (24) hours after your order has been  confirmed and prior to shipment except for the transaction fees charged which is nonrefundable. Once your order has been shipped, refund is not allowed.

3. Return Policy

We offer a 30‐day money back guarantee (from received date) for defective products. Email  your intent for a product return to bbobusa08@gmail.com. Once we’ve confirmed the defect and  approved your return request, please ship the product(s) back to us on your own cost and  we’ll deliver you the replacement product(s) within 10 – 15 working days.
To return your products, please send the whole product(s) back with its original packaging  to: 

4. Privacy Policy

We are committed to protect your privacy. We does not sell, share or trade customer’s  personal  information  collected  online  with  third  parties.  Please  read  the  Statement  of  Privacy  to  be  more  aware  about  our  policy  on  collecting,  using  and  disclosing  any  information.
Uses of Information You agree that the personal information we collect from you will be used and or shared  within our corporate group and to third parties for one of the following purposes: ? To deliver products that you purchase from our website.  ? To inform and update you on the delivery of the product and for customer support  purposes; ? To provide you with relevant product information;  ? To process your orders and to provide you with the services and information offered  through our website and which you may request;  ?To allow us to administer your registered account with us;  ? To conform to legal requirements or comply with legal process; ? To verify and carry out financial transactions in relation to payments you may make  online. For example, payments that you make through our website will be processed  by eGHL (www.e‐ghl.com).
The personal information we collect may include your: Name ? Telephone Number ? Mobile Number ? Delivery Address ? Billing Address ? Email Address
Information Security We employ certain security measures, such as encryption where appropriate. We also take  appropriate steps to ensure that your information is treated securely.
Changes to the Privacy Policy We reserve the right to modify and change the Privacy Policy at any time. Any changes to  this policy will be published on our website. You should check this Policy each time you  access our website so as to be aware of the most recent applicable version of the Policy.
Complaints about breaches of privacy If you are not satisfied with the way in which we handle your enquiry or complaint, pleasedon't hesitate to contact us.